Maruti Suzuki in No. 1 CSI - Once Again!
CSI also popularly known as Customer Satisfaction Index is one of the most effective aspects to measure the customer satisfaction level to the products of automobile industry. JD power customers give feedbacks about the cars they own and Maruti Suzuki is in the top position with 820 score which is the 9th times continuous achievement of the Maruti Suzuki. The average score is 780 and Maruti Suzuki is followed by Mitsubishi. The point-wise list of automobile companies according to the JD power is:
Maruti Suzuki 820
Mitsubishi 767
Hyundai 764
Mahindra 758
Skoda 758
Honda 755
Chevrolet 737
Mahindra Renault 736
Ford 730
Tata 720
Most of the owners of Maruti Suzuki cars are satisfied with the customer service of the company and their products. And also the services provided by the Maruti Suzuki show rooms and the other agents are the best. ” We have done it once again - Together!” is the tag line of Maruti Suzuki for their success and they credit their success to all the employees, owners and lovers of Maruti Suzuki.